FREQUENTLY ASKED QUESTIONS

At Cascade, our goal is to make your Ocoee rafting trip the best trip you’ve ever had. We encourage you to call us at 1-800-338-7238 if you have any questions or have any special requests. Below are some of the questions we frequently receive. If your question is not listed below please get in touch with us here.

Yes. Call 1-800-338-7238 to make a reservation. We can often accommodate last-minute reservations but it is best to call us as far in advance as possible, particularly for larger groups.

We make every effort to ensure you have a safe trip. We have one of the best safety records on the river and our guides receive extensive training every year in River Safety, Whitewater Rescue, First Aid and CPR. However, whitewater rafting is an inherently dangerous activity. Please talk to us if you have specific concerns.

Experience is certainly not necessary as we’ll teach you everything you need to know. You will need to help paddle the raft and you may swim in the river so we recommend all rafters be in reasonably good physical condition. All our trips can be customized depending on the approach you wish to take. We can accommodate for the more adventurous or for those wishing to take the trip a little more slowly.

No. Once you’re in the raft, you’ll be paddling and there is no place to keep things dry. Please plan to eat/drink before or after your trip. We have picnic tables at our outpost if you’d like to bring a picnic for after your trip. If you are taking a full-day rafting trip, we will provide your lunch and drinks.

We strongly recommend that you’re a competent swimmer for our Full Day Ocoee River Olympic Rafting Trip. For our half-day experience swimming capabilities are not required.

We can accommodate vegetarians in our riverside lunch. If you have a specific dietary requirements, please contact us here to discuss your options.

Absolutely! Be sure to dress appropriately, please see our ‘What should I wear” question below for further details. Don’t forget to leave anything you don’t want to  get wet at home like watches, cameras, fancy sneakers, etc.

We provide all the safety gear and rafting equipment you will need. However, dress appropriately. Generally, all you need in the warm months is a bathing suit, waterproof sunscreen and a pair of sports sandals or old sneakers. When it’s cooler outside, bring along a pair of fleece pants or a fleece jacket. (Hint: Synthetic fleece and wool stay warm even when wet, but cotton loses its insulation value.) Also, remember to bring a towel, shower supplies and dry clothes for a hot shower in our bathhouse after your trip!

You might, people fall out all the time and that’s part of the fun! Your rafting guide will take care of you every step of the way.

If you wear prescription glasses please make sure they’re secured with a leash (like chums or croakies) and bring a spare pair if possible.

Please contact us here. Depending on your condition, we may be able to find a way to provide you with a safe and enjoyable rafting trip. We do not recommend rafting for pregnant women.

Tennessee state law requires that all rafters be at least 12 years old to raft the Ocoee River. This is not our rule and we can’t make any exceptions. There are many nearby activities that you and your child can do while the rest of your group rafts if you decide to bring them along.

Yes! We’ve got hot showers available at our outpost location which you can use once you’ve finished your rafting adventure! Please don’t forget to bring a towel, shower supplies and a dry change of clothes.

Absolutely. We offer substantial discounts for groups and are happy to help arrange lodging, meals, or additional activities for your group. Please contact us here to discuss your trip.

We suggest that you leave all valuables locked in your vehicles at our Outpost location. We’ll gladly look after your keys so you’ll have no worries while taking on the rapids!

We don’t recommend bringing a camera with you as there is a strong possibility it will get wet and damaged. Plus we want you to be totally immersed in your whitewater adventure.
Don’t worry though our professional photographer will be on hand ready to capture all your rafting memories. You can review all of the high resolution photographs back at the outpost after the tour. Looking is free but to take them home costs $20 for 3 photos or $45 for every snap of snap of your trip, approximately 20.

Yes, every single person who comes rafting with us will be required to sign a waiver before the trip. Any participant under 18 years of age will need to have a Waiver signed by a parent or legal guardian.

No, for obvious safety reasons we do not allow any alcohol consumption or possession on our Cascade Outdoors rafting trips.

No. Rafting on the Ocoee River is not a pet-friendly activity. We are certain that they would prefer to stay at home while you enjoy your adventure!

Of course!

We pride ourselves on having the best, expertly trained guides on the river to ensure you feel prepared and secure on the water. All our guides have been personally scouted by Kip who has over 20 years rafting experience and has even competed in World Championships! Cascade Outdoors’ guides have all completed a state-approved Advanced First Aid, CPR & Wilderness First Responder training course. All our guides have 5+ years of whitewater experience and have tackled rivers all over the world. They will always be prepared for whatever the Ocoee River or the weather may throw at you!

Learn more about them here!

There are many camping and lodging facilities nearby. Please  contact us here if you’d like some recommendations.

If you still want to do something on the water, you might try tubing down the lower Ocoee, funyaking on the middle Ocoee, or taking a kayaking lesson. In addition, the Ocoee region offers unparalleled natural resources, including extensive mountain biking trails, hiking trails, fly fishing, horseback riding, and other adventures. If you’re interested, we can help you plan a complete trip.

We love to hear from you, please contact us here and we will get back to you as soon as possible.